Refund policy

Returns & Refund Policy

Return Window

We want you to be satisfied with your purchase. You have 5 days from the date of delivery to request a return. After 5 days, unfortunately, we cannot offer you a refund or exchange.

Return Conditions

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.

• In its original, unopened packaging (especially for food items like kernels, nuts, and confections).

• Accompanied by a receipt or proof of purchase.

Restocking Fee

Please note that all returns are subject to a 25% restocking fee. This amount will be deducted from your final refund total.

Shipping

• Customer Responsibility: You will be responsible for paying for your own shipping costs for returning your item.

• Non-Refundable: Original shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund.

Final Sale Items (Non-Returnable)

Items from our [Insert Name of Collection here, e.g., Limited Edition Hunza Collection] are considered Final Sale. These items cannot be returned, exchanged, or refunded under any circumstances.

How to Start a Return

To initiate a return, please contact us at [Your Email Address] within the 5-day window. Items sent back to us without first requesting a return will not be accepted.